Operations leader Lee joins growing insurtech to strengthen cross-functional execution, governance, and customer delivery across Pay-As-You-Go and insurance payments

Buffalo, NY – May 19, 2026 – InsurePay®, a leading provider of insurance payment solutions and Pay-As-You-Go (PayGo) billing technology, today announced the addition of Austin Lee as Vice President of Operations.

This senior addition strengthens InsurePay’s operational foundation as the company continues to scale its PayGo and insurance payments platform for carriers, agents, MGAs, and payroll partners. Prior to joining InsurePay, Lee spent 12 years in operational leadership at Yahoo and 4 years in management with a global research organization supporting customer success.

Lee leads the cross-functional programs, processes, and teams that keep InsurePay’s platform running smoothly, with a focus on aligning implementation, PMO, customer operations, and internal systems so customers experience consistent, reliable delivery from launch through ongoing support.

In this role, Lee will help standardize implementation playbooks, reinforce release and change-management discipline, and build the operating rhythms, KPIs, and SLAs that keep PayGo and insurance payment programs healthy after go-live.

CEO Pat Davis on Lee joining InsurePay

“Austin brings exactly the kind of operational leadership we need as InsurePay continues to grow,” said Pat Davis, CEO of InsurePay. “His ability to connect teams, create accountability, and turn strategy into clear execution will help us deliver an even stronger experience for our carrier, agency, MGA, and payroll partners. Strong operations are essential to scaling innovation, and Austin will play a key role in that next chapter for InsurePay.”

Austin Lee on joining InsurePay

“I’m excited to join InsurePay at a time when the company is helping modernize insurance payments and Pay-As-You-Go billing for the market,” said Austin Lee, Vice President of Operations at InsurePay. “There is a tremendous opportunity to build the operating models, cross-functional cadences, and governance that help teams move quickly while delivering a consistent experience for customers and partners. I’m looking forward to working across the organization to help InsurePay scale with discipline and reliability.”

About InsurePay

InsurePay provides insurance carriers, agents, and policyholders with flexible, technology-driven solutions that modernize premium billing and payment processes. The company’s platform offers real-time accuracy, improved cash flow, and a seamless digital experience, delivering advanced capabilities such as Pay-As-You-Go billing, payment reconciliation, and data integration.